FAQ
Answers for AI intake, request routing, and appointment workflow setup.
These articles explain how BizFlowPilot is being prepared for appointment-heavy service businesses without overpromising pricing, phone availability, or production messaging before those details are final.
Product Basics
What does BizFlowPilot help service businesses manage?
See how BizFlowPilot helps service businesses manage enquiries, appointment requests, lead routing, and team handoffs from one workflow.
P0What is BizFlowPilot?
Learn what BizFlowPilot does for clinics, salons, med spas, and service teams that need AI-assisted intake, request classification, and routing.
Routing
How does BizFlowPilot classify Sales and Other requests?
Learn how BizFlowPilot separates sales enquiries from other requests so appointment-heavy teams can follow up faster.
P0How does request routing work in BizFlowPilot?
Learn how BizFlowPilot can classify incoming requests and route follow-up tasks to the right team through dashboard, WhatsApp, or email workflows.
Setup
Do I need a company email to use BizFlowPilot?
Learn why a company email is useful for routing notices, business communication, and support, and what can be prepared before it is connected.
P1Do I need a live business phone number to test BizFlowPilot?
Learn when a live business phone number is needed and what can be reviewed in demo or test mode before launch.
P1What setup is needed before using BizFlowPilot with real customers?
See what should be prepared before using BizFlowPilot with live customer enquiries, including phone, email, routing rules, and team handoff settings.